Refund Policy
Premium Memberships
Premium membership fees may be refundable where activation failed or a duplicate charge occurred. Used membership periods are generally not refundable.
Digital Products
Digital products are generally non-refundable once delivered or accessed, unless the file was not delivered, materially different, defective, or fraudulent.
Creator Services
Service refunds depend on delivery status, evidence, and agreement between buyer and creator. Beepa may mediate but does not guarantee outcomes for completed services.
Pay2Chat
Pay2Chat payments are shown before payment. Refunds may be considered for failed access, duplicate charges, fraud, or technical failure.
Non-Refundable Cases
Refunds may be refused for completed access, buyer remorse, policy abuse, off-platform arrangements, or where a user violates Beepa terms.